When people walk into our shop, they often ask us the same question: "Where do all these bikes come from?" It's a great question, and the answer might surprise you.
We Own Everything We Sell
Unlike many used bike retailers, Cycle Exchange isn't a marketplace where random sellers list their items. Every single bicycle in our inventory is hand-chosen by us and refurbished to our high standards. We take pride in curating our collection, ensuring that whether you're buying a peloton ready machine or a gravel commuter, it meets our quality expectations.
So, Who Are We Buying From?
Our Customers (That's You!)
The majority of our inventory comes from people just like you. Whether you're looking to exchange your current bike for something new, or you simply need to sell a bike you no longer have space for, we make the process simple.
Here's how it works: our drivers pick up bikes directly from your location, and we pay you quickly. No hassle, no waiting around for the right buyer, no dealing with online scammers or time-wasters. Just a straightforward transaction that works for everyone.
Brand Partners
We've also built strong relationships with major brands including Pinarello, Trek, Brompton, and many more. Through these partnerships, we get access to:
- Brand new bikes at special prices
- Factory seconds (bikes with minor cosmetic imperfections)
- Ex-demo models that have barely been ridden
- Ex-display bikes from shop floors
These partnerships allow us to pass significant savings on to our customers while still offering top quality bicycles from trusted manufacturers.
Our Three-Step Promise
Every bike that comes through our doors goes through the same rigorous process:
Inspected - Our experienced mechanics thoroughly examine every component, frame, and system.
Serviced - We perform any necessary repairs, replacements, or adjustments to bring the bike up to our standards.
Warrantied - You buy with confidence, knowing your purchase is backed by our guarantee.
The Cycle Exchange Difference
This approach means you're not just buying a bike: you're buying peace of mind. You know that whether your new ride came from a customer trade-in or one of our brand partners, it's been given the same level of care and attention.
