Help

International Orders

We deliver second hand bikes, frames, wheels and parts to Ireland, the EU and worldwide. Shop in your own currency, and see your delivery, duties and taxes at checkout before you pay.

A boxed bike ready for delivery

Ordering From Outside The UK

Duties And Taxes, Sorted

Shop in your own currency. When you check out, we calculate your customs duties and taxes, so there are no surprises when your order arrives.

Insured And Tracked

We've spent years perfecting how we pack. Every parcel is insured with full tracking, and your shipping rate is shown at checkout.

14-Day Returns

Our returns policy still applies, from the day your order is delivered. Return shipping, including any duties, fees and taxes, is paid by you.

Not Available Outside The UK

Our Exchange Back Guarantee, selling or trading in a bike, finance and Cycle to Work are only available to UK customers.

UK Delivery

Questions About Your Order?

Call

Speak to the team, 7 days a week.

020 8546 8289

WhatsApp

Send us a message or photos.

Message Us

Email

Orders, returns and after sales.
support@cycleexchange.co.uk

Email Support