Ridgeback Butcher Shimano Alivio Electric Hybrid Cargo Bike 2022, Size Small

Easy Returns

If you're not happy with your purchase for any reason, you can return it within 14 days for a full refund. No questions asked.

Items must be returned in the same condition as received. Full returns policy →

Full Warranty

Every bike comes with a 12 month warranty covering production and mechanical faults not related to normal wear and tear. This includes frame defects arising from materials or workmanship.

Parts, Accessories & Wheels are covered under a 3 month warranty. Where a manufacturer warranty is still active, this replaces our own.

Full warranty details →

Exchange Back Guarantee

We guarantee a minimum 80% of the price you paid, minus 1% for every month of ownership up to 2 years. The credit can be used against anything we sell — new or used bikes, parts, or accessories.

Example
Bike bought for £2,000, ridden for 6 months:
80% of £2,000 (£1,600) minus 6 × 1% of £2,000 (£120) = £1,480 trade-in credit

Adjustments may apply for cosmetic damage or worn parts. Does not apply to new or custom-order bikes. Full terms →