|Condition Notes||Outlet stock direct from Factor.|
|Warranty Details||Factor Warranty|
Hassle Free Returns
Almost all of our products are available to ship. We use Parcelforce for UK deliveries and will search around for the best quote when it comes to shipping internationally.
We take great pride in the packing process we have curated over the years, so you can feel safe in the knowledge your bike is well protected whilst in transit (and fully insured).
Bikes are packed so that they require only basic assembly by yourself. The front wheel is removed, handlebars removed from the stem and seatpost removed. This means that your bike can be unpacked, assembled and ready to ride in no time.
Should you have any issues with the package or you are unhappy with the condition of the bike received, please get in touch and we will be more than happy to help.
All bikes, frames, wheels and parts can be collected from our Kingston store.
We use Royalmail and ParcelForce. We have a simple flat delivery cost as per below which includes insurance.
Delivery is 3 to 5 working days depending on product. Builds, upgrades and customisations may take longer. We will always keep you informed.
If you have any issues or questions whilst ordering or about your order please call us on 020 8546 8289 or chat with us online.
Please contact us or checkout as normal and we will let you know the delivery costs. Based on your location and purchase we like to find this best courier option for you.
Expertise and Trust
Since 2013 we have been the premier Pre Owned bike experts in the UK. Our long established team are happy to chat and give honest advise. Get in contact here..
Safety - Buy in Confidence
Our buyers know what to look for. Our mechanics are thorough. Buying a pre-owned bike has pitfalls, we remove them. We check carbon thoroughly and ensure all components are sound. We ensure bikes are from a reliable source and not stolen. Every bike is serviced, tested and warranted.
Value for Money
Our network of suppliers and regular trusted customers means we have access to quality stock at the right price.
Our model extends the life cycle of quality products. We recycle, resell and reuse as many components as possible.