Whilst buying a second-hand bike can potentially save you thousands of pounds off the original retail price, it can also come with significant risks. Not spotting a major mechanical flaw could leave you with hefty repair bills or worse still, a bike that's unsafe to ride.
When purchasing through Cycle Exchange, you can be confident that your bike is in full working order as each bike goes through extensive checks by our independent on-site workshop before it leaves us.
We work with our partners The Bicycle Service, an independent team of experienced mechanics who are co-located at the Cycle Exchange HQ in Kingston. They are Cytech qualified with over 20 years of experience and have a history of providing support to some of the UK’s top gold medal winning athletes. All bikes coming into Cycle Exchange are initially approved by them for purchase then serviced and refurbished as necessary for onward sale.
Their 50 point inspection covers every single component of the bike including;
>Frame and fork are inspected for any structural issues.
>Wheels fitted in dropouts correctly and tightened
>Caliper brakes aligned correctly
>Brake cables move freely with no restriction
>Outer cables correct length with enough excess to turn bars fully
>Brake pads +50% wear remaining
>Disc brake calipers aligned correctly and pistons move freely
>Disc pads free of contamination and +50% wear remaining
>Chain +50% wear remaining
>Gears aligned correctly with trim positions set
>Bottom bracket moves freely and without play
>Chainrings in good condition
>Crank fixing bolts tightened to correct torque
>Derailleurs tightened to correct torque
>Gear cables move freely without restriction
>Outer cables undamaged and with enough length to turn bars fully
>Wheel hubs move freely without play
>Tyres in good condition without any significant wear/damage
>Tyres inflated to recommended PSI
>Handlebar tape fitted correctly and in good condition
>Stem correctly fitted with even torque across bolts
>Levers correctly fitted
>Seat post fitted with anti slip paste and tightened to the correct torque
>Saddle tightened correctly
Let us help you find the right bike size with our one-stop-shop blog post that explains bike sizing to the best of our knowledge with over 7 years of selling bicycle experience!